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← Glossary

EPOS

EPOS stands for electronic point of sale. In practice people use it to mean the whole counter setup - touchscreen, card reader, cash drawer and printer - together with the software that records every sale and reports on it afterwards. The difference between a till and an EPOS system is the reporting: a till takes money, an EPOS system tells you which items make most of your takings and whether the drawer balanced at close.

In practice

EPOS stands for electronic point of sale. In practice people use it to mean the whole counter setup: the touchscreen, the card reader, the cash drawer and the printer, together with the software that records every sale and reports on it afterwards.

The difference between a till and an EPOS system is the reporting. A till takes money; an EPOS system tells you which twenty items make most of your takings, which hour of which day is busiest, how much was voided and by whom, and whether the drawer balanced at close.

The thing to judge is not the feature list but how many taps your busiest order takes, and what the system does when the internet drops. Both are easy to test before you buy, and both are where fitted systems most often disappoint.

Also called: electronic point of sale, till system.

Questions people ask about epos

What is the difference between a till and an EPOS system?

A till takes money and totals the day. An EPOS system also tells you which twenty items make most of your takings, which hour of which day is busiest, how much was voided and by whom, and whether the drawer balanced at close. The hardware looks similar; the reporting is the whole point.

How do I judge an EPOS system before buying it?

Ignore the feature list and test two things. How many taps does your busiest order take, start to finish, on the actual menu you sell? And what happens when the internet drops mid-service? Both are easy to try in a demo, and both are where fitted systems most often disappoint.

Is a subscription till cheaper than a built one?

Over a year, usually. Over three to five years it depends on the monthly figure, the number of terminals and whether you still own anything at the end. Our till cost tool compares the two over three years using your own numbers rather than a vendor’s example.

Where to go next

Need this built properly?

Tell us how your business actually works and we will tell you what it would take.

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