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← Glossary

PLU

A PLU is a price look-up code: the short code a till uses to identify a product. On older systems staff typed them; on a modern touchscreen they sit behind the buttons. They matter because they are what reports, stock movements and integrations are keyed on, so a PLU reused for a different product quietly changes the meaning of every historic report about the old one.

In practice

A PLU is the code a till uses to identify an item. On older systems staff typed them; on a modern touchscreen they sit behind the buttons, and they matter mostly because they are what reports, stock movements and integrations are keyed on.

Keeping PLUs stable is one of those small disciplines that pays off a year later. If a code is reused for a different product, every historic report about the old one quietly changes meaning, and nobody notices until they try to compare two Christmases.

When a till is replaced, mapping the old PLUs to the new ones is the unglamorous part of the migration that protects your history.

Also called: price look-up code, product code.

Questions people ask about plu

What does PLU stand for?

Price look-up. It is the identifier a till holds for an item, separate from the button a member of staff presses and separate from the name printed on a receipt. Because reports and integrations are keyed on the code rather than the label, the code is the thing that needs to stay stable.

Can I reuse a PLU for a new product?

You can, and it is one of the quietest ways to damage your own reporting. Every historic report about the old product changes meaning, and nobody notices until they try to compare two Christmases. Retire the code and issue a new one, even though it feels wasteful.

Do PLUs need to match between the till and the website?

If the two are meant to report as one business, yes. Mapping them is the unglamorous part of any till replacement or integration, and skipping it is how a shop ends up with two sets of sales figures that never quite agree and a person spending twenty minutes a night deciding which to believe.

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