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Web design for Newcastle.
Properly remote, and honest about it.

Newcastle is far enough from us that we will not promise to pop in, and this page exists to say what that actually means rather than to imply a presence. A fully remote build is a normal, good way to deliver software — most of the industry does it — but it works only if the hardware question is answered honestly up front, because that is the part distance breaks.

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What distance actually costs, feature by feature

Sorted by how much being far away matters. This is the table we would rather you had before the first call.

The buildDoes distance matter?What we do
Website, shop, portal, bookingNoVideo kick-off, live preview from week one, nothing shipped
App, iOS and AndroidNoTestFlight and a Play internal track; you test on your own phone
Internal tools and integrationsNoScreen sharing beats being in the room for this work
Card terminalsSlightlyPre-configured and posted, with a video call to pair them
Kitchen printersYesConfigured on our bench, labelled and posted; a router change may need your IT
Self-service kiosksYesBuilt and tested here, delivered; we quote a visit or name a local installer

If your build is in the bottom two rows, say so in the first ten minutes and we will either price the travel properly or tell you to use somebody closer.

How we keep a remote build honest

  • A live URL from week one Not screenshots and not a demo at the end. You can open the thing being built, on your own phone, whenever you like.
  • Your real data early We would rather load last month’s actual orders in week two than discover in week eight that the data is nothing like the brief.
  • Written decisions Anything agreed on a call goes in writing the same day, because at this distance an unrecorded verbal agreement is how projects diverge.
  • You hold the accounts Hosting, domain, repository and app store accounts in your name, so distance never becomes dependence.

When we are the wrong firm for this

If you want a supplier you can get in a room, hire in Newcastle — and the North East has good firms. If your project is mostly hardware commissioning across several sites, we are a poor fit and the travel cost would be silly. We also will not take on an ongoing on-site support contract that far away, because we could not honour it.

Remote works well for software and badly for screwdrivers. Decide which yours mostly is.

Questions

Before you ask.

Will you travel to Newcastle?

For a launch with hardware, yes, and it is priced into the quote as a named visit. We will not pretend to offer casual drop-ins or on-site support at that distance, because we could not honour it.

Does a remote build mean worse communication?

It means more written communication. A live preview URL from week one, your real data loaded early, and every decision from a call confirmed in writing the same day.

What if we need printers and kiosks installed?

We configure and test them here, label them and post them, and either quote a visit or name a local installer. That is the one part of the work where distance genuinely costs you something, so we say it before you commit.

Ready to get started?

Tell us what you need. We will scope it, price it and build it.

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