Every order in one queue,
with the clock running.

Counter, kiosk, website and apps on one screen, by station, with timings you can read back afterwards — and a printer that still works when the screen does not.

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What a kitchen display is actually for

A screen in a kitchen is not about going paperless. It is about every order being in one place, in the right order, with the clock running where everyone can see it.

One queue, whatever the order came through

Counter, kiosk, your own website, and the aggregator apps where their rules allow it. Four sources of tickets on four bits of paper is how an order gets missed on a Friday.

The clock, visible

Time since the order was paid for, per ticket, going amber then red. It changes behaviour in a way a printed timestamp never does.

Stations, so nobody reads a ticket that is not theirs

The fryer sees fryer items, the grill sees grill items, and the ticket only clears when every station has finished its part. That is the difference between a screen and a big receipt.

Nothing disappears

An order cannot be lost under a counter, blown off a rail or thrown away with the wrapper. Everything completed stays queryable afterwards, which is what settles a "we never got that order" phone call.

When a printer is still the better answer

We would rather talk you out of a screen you do not need than sell you one. There are real cases where paper wins.

The ticket travels with the food

If your bags go out with the order slip stapled to them, a screen does not remove the printer — you need both, and the printer is doing the important job.

The kitchen has no safe place for a screen

Steam, heat and grease are hard on hardware. A sealed screen mounted well away from the fryer is fine; a tablet propped near one is a six-month purchase.

The team is small and the menu is short

Two people making six things do not need a queue management system. They need a printer that works and a bell.

Our honest default

Most takeaways we build for end up with both: a printer for the physical ticket, and a screen as the queue and the backup. Which one is primary depends on how food leaves your kitchen.

What we build into it

Bump, recall and reprint

One tap to clear a finished ticket, one to bring back the last one somebody cleared by accident, one to reprint. All three get used every week.

Quoted times that move with the kitchen

If the queue is twenty deep, the website should stop promising twenty minutes. The display and the ordering system share the same number so the promise on the website is the promise the kitchen is working to.

Order throttling when it gets silly

A cap on how many orders can land in a fifteen-minute slot, so a viral Friday does not produce ninety tickets you cannot cook. Better a customer waits for a slot than gets cold food.

Timings you can read afterwards

Average time from paid to ready, by hour and by day. It is the only honest way to decide whether you need another pair of hands at seven on a Saturday.

The hardware, plainly

The screen

A commercial panel or a sealed all-in-one, mounted at eye level, away from steam and splash. Touch is useful but a wipeable surface matters more.

The network

Wired where you can, because a kitchen is a bad place for wifi. One cable run usually fixes problems people spend months blaming on software.

What happens when the screen fails

The printer keeps printing and the queue is readable from any browser, including a phone, so the evening continues while a screen is replaced.

Questions

Before you ask.

Do we still need a printer?

Usually yes, and we will tell you so. If your food leaves the kitchen in a bag with a slip on it, the printer is doing a job a screen cannot. Most of our builds use both, with the screen as the queue and the backup.

Can it show Just Eat, Deliveroo and Uber Eats orders too?

Where those platforms allow their orders to be pulled in, yes, and that is the main reason to have a display at all: one queue instead of three tablets. Where they do not, their tablet stays on the wall and the display carries everything else.

What does a kitchen display system cost?

Fixed price, fixed timeline, in writing within 48 hours of understanding your kitchen, with the screen and mounting quoted separately. We do not publish a figure because the number depends on how many screens and stations and what it has to connect to.

Will it work with our existing till?

Only if that till can tell us about an order. If it has an API we can read, yes; if it does not, a display would be a second place to type things, which is worse than nothing. We check before quoting.

What happens in a power cut?

Nothing works in a power cut, including the till. What matters is what happens when the power comes back: every paid order is still in the queue, because the queue lives on the server rather than on the screen.

Ready to get started?

Tell us what you need. We will scope it, price it and build it.

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Every order in one queue,with the clock running.