Kiosk tills that know your menu.
Not a template with your logo on it.
A self-service kiosk should take the orders your counter is too busy to take, using the same menu, the same stock count and the same kitchen queue as everything else in the shop.
Start a projectWhat a kiosk till is for
A kiosk is not a cheaper member of staff. It is a second queue, and the reason to put one in is that it removes the slowest part of your counter: a person reading a menu aloud to another person who is typing it.
It takes the order the customer would have dictated
Browse, choose, customise, pay. The customer makes their own mistakes and corrects them without holding up five other people, and nobody mis-hears "no cheese".
It sells more than a person politely can
A kiosk offers the upgrade, the side and the drink every single time without feeling pushy, because nobody is embarrassed to decline a screen.
It frees your staff for the work only staff can do
Cooking, carrying, and dealing with the customer who genuinely needs a human. The kiosk absorbs the routine orders during the rush.
It does not replace the counter
Some people will always want to order at the till. A kiosk that forces everyone through a screen loses those customers, so ours runs alongside the counter rather than instead of it.
Built around your menu, which is the whole difference
Most kiosk systems are a fixed product with your logo dropped into it. The constraint shows up on the first awkward item, and every takeaway has awkward items.
Options that actually match the food
Sizes, bases, two halves of a pizza, spice levels, swaps, "one without onions", meal deals where the drink choice changes the price. If the model cannot hold your menu, your staff end up fixing kiosk orders by hand, which is worse than having no kiosk.
Upsells you choose, not ones the vendor picked
Which item prompts which upgrade is a decision about your margins. We make it yours to set, and easy to change on a Monday when you see what sold.
Allergen information at the point of choosing
UK rules require allergen information to be available before the order is placed, and a kiosk is where that gets missed. We hold it per item, in the same place as the menu, so it stays true as the menu changes.
Your brand, at full size
A kiosk is a large screen in your shop window. It should look like your shop, not like the vendor who sold the hardware.
One menu, one stock count, one end of day
This is the part that decides whether a kiosk makes the evening easier or harder, and it is where bolt-on kiosks fail.
The same menu as the counter and the website
Change a price once. A kiosk with its own menu is a second place for somebody to forget, and the first time a customer is charged last month’s price you will hear about it.
Stock that is true across every channel
If the last portion sells at the counter, the kiosk and the website both know. Items can be marked unavailable in one tap from anywhere.
Orders joining one kitchen queue
Kiosk, counter, online and delivery tickets in one stream, printed or on screen, in the order they were paid for, so the kitchen never has to merge two queues in its head.
A single end-of-day report that reconciles
Takings by channel, by payment method and by hour, from one system. Two systems means two reports that disagree by a few pounds and an hour of somebody’s evening.
The hardware, and what we do about it
We build the software and specify the hardware rather than reselling it at a markup, which means you buy the right thing once and own it.
Floor-standing or countertop
A floor unit suits a shop with queue space and a view from the street. A countertop unit on a stand suits a narrow shop and costs less to install. Both run the same software.
The card reader is the part to get right
An unattended reader needs to handle contactless, chip and phone wallets without a member of staff present, and it needs to fail safely when the network drops.
Printing and the receipt question
Most kiosks need a receipt or an order-number slip, and the kitchen ticket is a separate printer entirely. We wire both, and the order number is what the customer waits for.
What happens when the internet goes down
The honest answer matters more than a brochure promise: the kiosk shows the menu, and whether it can take a payment depends on the reader and the provider. We will tell you exactly what yours does before you buy it, not afterwards.
Custom against a bundle
The big till vendors sell a kiosk as part of a hardware bundle on a monthly subscription. That is genuinely the right answer for some shops. Here is the honest comparison.
| A vendor bundle | Built for you | |
|---|---|---|
| Set-up time | Days — it is a product | Weeks — it is a build |
| Menu complexity | Whatever their model allows | Whatever your menu actually is |
| Look and feel | Their template, your logo | Yours |
| Monthly cost | Per terminal, ongoing, usually rising | Hosting and card fees, no per-terminal rent to us |
| Owning it | You rent the software | The system and the data are yours |
| When you want something changed | A feature request into a queue | We change it |
| Right for you if | You want it next week and your menu is simple | Your menu is awkward, or the kiosk has to match a website and a till you already run |
We will tell you which of those two you are, including when the answer is the bundle. A kiosk that fits a simple menu and arrives on Tuesday beats a better one that arrives in March.
Before you ask.
How much does a kiosk till cost?
Can a kiosk work with the till we already have?
Will customers actually use it?
Does it take cash?
What happens if the kiosk goes wrong mid-rush?
Ready to get started?
Tell us what you need. We will scope it, price it and build it.
Start a project →