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Fashion and boutiques.
Drops, sizes and the notify list.

An independent fashion brand does not sell the way a shop sells. It sells in drops, to a list, at a price point that has to look more expensive than it is, and it lives or dies on whether the photographs and the sizes are right.

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Drop mechanics, which is the whole business model

The notify list is the main call to action

Bigger than the basket, on every sold-out size. The list is the asset: a brand with two thousand people waiting can plan production, and one without it is guessing.

Timed collection launches

A collection that goes live at a stated minute, with the page ready beforehand and nothing cached wrongly at the moment it opens. Getting this wrong in public is expensive.

Per-size stock, honestly

Sizes that are gone show as gone, with a notify option, rather than taking an order you cannot fulfil. Overselling a drop costs you the customer you worked hardest to get.

A way to record what sold in person

Markets, pop-ups and private appointments take stock out too, and a website that does not know about them oversells by Sunday.

Looking more expensive than the price point

The brand’s own film as the hero

Full-bleed, with the wordmark moving into the header as you scroll. It is the single biggest difference between a boutique site and a template.

Up to five photographs per piece, in a set order

With the second photograph on hover. Fashion is bought on the images; everything else is supporting.

Restraint everywhere else

No badge clutter, no countdown gimmicks, no stock-scarcity nonsense. Luxury reads as calm, and the cheap signals are what make a mid-price brand look cheap.

How these customers actually want to talk to you

WhatsApp first

For this trade it outperforms email by a distance. A country picker, a visible number and automatic replies for the questions that repeat.

A welcome panel that earns its interruption

WhatsApp first, email second, shown once, closing back to where the visitor was. Not a popup that fires on every page.

Wholesale by application

A form, an approval, a trade code, and trade prices that are never shown publicly. A small break at five pieces and up is usually enough.

Returns, checkout and speed, with the actual numbers

Three published standards shape a boutique site more than any design decision does, because each one is a number a customer or a regulator can hold you to.

  • The cancellation period is 14 days after delivery, not after ordering. Regulation 30 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 runs it from the day the goods come into the customer’s physical possession. Where an order arrives in separate parcels the regulation sets out which delivery it runs from, which is worth reading before writing a returns page.
  • A drop checkout still has to authenticate. Strong Customer Authentication has been required for UK e-commerce since 14 March 2022. On a drop, where a thousand people check out in four minutes, the authentication round trip is exactly where baskets are lost, so it is worth testing on a real phone with a real card.
  • Two and a half seconds, at the 75th percentile. Google’s Largest Contentful Paint target is 2.5 seconds or less for three quarters of page loads. On an image-led site that is a photography and loading-order problem rather than a hosting one, and it is measured on the slowest quarter of your customers, not on yours.
Questions

Before you ask.

Can you build a drop with a notify list?

Yes, and it is the part we would start with: per-size stock, a notify option on everything sold out, and a timed launch that does not fall over at the moment it opens.

Shopify or built for you?

If you want to be trading next week with standard mechanics, Shopify is sensible and we will say so. Built wins when the drop mechanics, the look or the wholesale side are the point, and when you want the customer list and the data to be yours.

Can we take orders by WhatsApp?

You can take enquiries and styling conversations there, and we make that the front door. Payment still goes through the checkout, because a payment taken over a chat has no record to defend if it is disputed.

How do you handle sizes that sell out mid-drop?

Stock is checked and re-priced on the server at checkout, so the basket cannot buy something that has gone. The size shows as sold out with a notify option instead.

Ready to get started?

Tell us what you need. We will scope it, price it and build it.

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